These are some of the main reasons why deliveries don’t go to plan. Think about whether any of these apply to you and if you think they do or you’re not too sure, then don’t hesitate to give us a call.
our property above ground floor? Our deliveries are made by one man only (to keep our prices as low as possible), so we offer only a kerb side delivery. Please do not ask our driver to deliver your goods into your property or upstairs into your bathroom as they are not insured to do so. Also, many of our shower enclosures and shower trays are bulky and heavy; hence a kerb side delivery, to avoid any damage to your property. Also, we do not allow customers to assist our drivers with delivery. Yes, we know; it’s health and safety gone mad.
If there are access difficulties which prevent our driver from delivering the goods in front of your property, then you can always request that we drop the items to your neighbour/ friend/ relative etc. (with an easy access), or in front of a garage, for you to take inside yourself at your own convenience.